Processing Time

- All orders are processed within **4-7 business days** (excluding sunday) after receiving your order confirmation.
- You will receive a notification when your order has been shipped, including a tracking number.

Shipping Rates and Delivery Times

We offer the following shipping options:

Ship to US 

Shipping Method	Estimated Delivery Time	Cost
Free Standard Shipping	7-13 business days	Free for orders over $70;
Standard Shipping	7-13 business days	$9.99 for orders under $70

Order Tracking

- Once your order has shipped, you will receive an email with a tracking number. Use this number to track your package on the carrier's website.
- If you do not receive tracking information within 3 business days of placing your order, please contact us at **[official@vorisvina.com]

Shipping Restrictions

- We do not ship to P.O. boxes, APO/FPO addresses, or restricted areas.

Customs, Duties, and Taxes

- International orders may be subject to customs duties, taxes, and fees, which are the responsibility of us.
- Packages marked as "Returned Goods" for customs purposes must include proper documentation to avoid delays.

Lost, Damaged, or Delayed Shipments

- If your package is lost, damaged, or delayed during transit, please contact us immediately at **[official@vorisvina.com](mailto:official@vorisvina.com)**.
- We will work with the carrier to resolve the issue and provide a replacement or refund as necessary.
- Claims for lost or damaged items must be filed within **7 days** of the delivery date.

Changes to Shipping Address

- If you need to update your shipping address after placing an order, please contact us at **official@vorisvina.com** within **24 hours**.
- Address changes requested after the package has shipped may not be accommodated.